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PAYMENT/SHIPPING
I offer PayPal and Google Checkout. Items without a shipping charge are electronic files. These are a PDF and you will need a PDF viewer to view them. I will email out files on the next business day after payment is received. I ship items through USPS with shipping confirmation. I will ship items within two (2) business day after payment is received. I will combine shipping. Contact me for a shipping quote if you are purchasing multiple items.

COPYRIGHT
All original patterns and designs are ©2011 by Discovered Crafts By Alfred, discoveredcba, and Alfred Campbell. The patterns may not be copied, distributed or resold in whole or in part. Personal working copies only are allowed. Electronic files are for the individual purchaser only. If you are purchasing electronic patterns for another person, contact me before placing the order. There are no restrictions placed on items made from any pattern.

BACK-UP COPIES
I recommend creating a back-up copy as I will not re-send orders.

REFUNDS AND EXCHANGES
I do not offer refunds or exchanges on digital orders. If the file will not open, contact me and I will help find the solution. I also do not accept refunds or exchanges on printed patterns that are my own design. If the pattern is damaged in the mail, I will resend it, if you follow my shipping policy on returns.

I will accept returns on all other items.

SHIPPING POLICY FOR RETURNS
You must contact me within five (5) business days after the item was delivered if you wish to return an item. I will reply with additional instructions. Buyer must pay return shipping. The item must be returned in its original packaging. Item must be shipped within two (2) business days after receiving a confirmation from me. I will refund the cost of the item, minus shipping, if these policies are met. Refunds will be initiated the next business day after the returned item is received.

Please contact me if there are any questions or if you would like to suggest a specific pattern or pattern topic.
Last Updated: 12 Dec 2011 09:24:14 PST home  |  about  |  terms  |  contact
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